Innovations and Hurdles in Digital English Learning: A Hospitality Education Perspective
Keywords:
English Learning, Digital Age, ChallengesAbstract
The hospitality industry in the digital era requires its staff
to have qualified English skills. This study examines the
challenges and opportunities for students of the D3
Hospitality Study Program at Prasetiya Mandiri
Polytechnic in learning English in the digital era. The
research method used is a prospective case study with a
qualitative approach. Data was collected through in-depth
interviews with students, lecturers, and hotel staff. The
study results show that D3 Hospitality students face
various challenges in learning English in the digital era,
such as the ease of being distracted by gadgets, difficulty
choosing quality learning materials, and lack of motivation
to study independently. On the other hand, the digital era
also offers various opportunities to improve English
learning, such as easy access to learning materials,
different learning methods, and global interaction with
native English speakers. Based on the findings of the
research, practical strategies were formulated to improve
English learning at D3 Hospitality of Prasetiya Mandiri
Polytechnic in the digital era, namely: (1) the use of
exciting and interactive educational technology, (2) the
development of learning materials that are contextual and
relevant to the needs of the hospitality industry, (3)
increasing students' motivation to learn independently,
and (4) the creation of a positive English learning culture
in the study program environment
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